Officiating at the conference’s opening ceremony on 23 May at Hotel ICON were Dr Peter Kim, President, APacCHRIE; Dr Ralph Burbach, President, EuroCHRIE; and Professor Kaye Chon, SHTM Dean, Chair Professor and Walter Kwok Foundation Professor in International Hospitality Management. This was followed by plenary sessions covering a whole host of important topics including “Connecting the Dots between Research and Industry Practices”, “Current Issues on Hospitality and Tourism Industry”, “Service Design” and “Hospitality and Tourism Education: Embracing Innovations”. Renowned academics and industry leaders also had the opportunity to attend a series of concurrent sessions, poster sessions and other interesting activities organised during the conference.
At the Gala Dinner rounding out the conference on 24 May, the Best Paper Award Presentation was held. The winners were:
- Champion – “A Socio-Personal Perspective on Hotel Social Commerce” by Dr Yun Victoria Chen, Dr Guoqiong Ivanka Huang and Professor Ipkin Anthony Wong, Sun Yat-sen University, China
- First Runner-up – “Do Status Discrepancy and Socioeconomic Immobility Really Drive Compensatory Consumption?” by Ms Heewon Kim and Professor SooCheong Shawn Jang, Purdue University, USA
- Second Runner-up – “Ease of Use of German Independent Hotels’ Website” by Dr Rosemarie Krebs, IUBH University of Applied Sciences, Germany
The Best Paper Award for the Youth Conference was presented to Dr Daniel Leung and Ms Sarah Pyo of the SHTM for their paper “Factors Affecting Hotel Guests’ Likelihood of Online Review Contribution: An Experimental Study”.