Yamel Henriksen 9

Yamel Henriksen

Area Consultant (Denmark)

Prof. Yamel Henriksen is the EMEA Region Manager at the American Hotel & Lodging Educational Institute (AHLEI), the training and certification arm of the National Restaurant Association (NRA) and the American Hotel & Lodging Association (AHLA).

Prof. Yamel Henriksen is the EMEA Region Manager at the American Hotel & Lodging Educational Institute (AHLEI), the training and certification arm of the National Restaurant Association (NRA) and the American Hotel & Lodging Association (AHLA). In her role, she leads strategic initiatives and manages academic programs to elevate hospitality education and professional standards across Europe, the Middle East, and Africa. With over 20 years of experience in teaching, training, and consulting, Prof. Henriksen is passionate about creating impactful learning experiences that empower professionals, educators, and students in the hospitality and tourism sectors. She has worked with policymakers, associations, and educational institutions to foster excellence in hospitality, culinary, and tourism education. Her academic credentials include a bachelor’s degree in Hotel and Restaurant Management and MBA in Marketing and International Business from UDLAP University. She is currently pursuing a Ph.D. in Entrepreneurship, Internet, and Communication Technologies, focusing on innovative approaches to education and training in the hospitality industry. Prof. Henriksen holds numerous professional certifications, including: • Certified Hospitality Educator (CHE) • Certified Hospitality Trainer (CHT) • Certified Guest Service Professional (CGSP) • Certified Special Events Professional (CESP) Her professional background includes leadership roles in luxury hotels, such as Le Meridien Dallas as Human Resources Manager and Marriott Copenhagen as Director Ass. of Banquets, Groups, and Conventions. Additionally, she has been a university professor and consultant, teaching at renowned institutions such as Universidad de las Americas Puebla (UDLAP), Anahuac – Le Cordon Bleu, IBERO and consultant for Alain Ducasse Formation in Paris, and The International School of Hospitality (TISOH) in Las Vegas. Fluent in English and Spanish and currently learning Danish, Prof. Henriksen thrives on connecting with like-minded professionals, sharing her expertise, and contributing to the advancement of hospitality education and training globally. Connect with Yamel on LinkedIn: https://www.linkedin.com/in/yamelhenriksen

Yamel Henriksen

EMEA Region Manager
American Hotel & Lodging Educational Institute (AHLEI)
Orlando, FL, United States

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