Theoretical Examination of Work Inclusion for People with Disabilities (PWDs) in the Hospitality Organisations

The study contributes to understanding the psychosocial factors influencing non-disabled co-workers toward supporting work inclusion for People with Disabilities (PWDs) in the organisational context. The aim is to fill the gap in the literature regarding the supportive behaviours of co-workers in the hospitality industry. Existing Human Resource Management (HRM) research has concentrated on policies and organisational practices from managerial and employer levels. Further investigation into employee behaviours is needed to strengthen inclusive practices and eliminate discriminatory behaviour. The study aims to expand the model of goal-directed behaviour (MGB). The findings have significant implications for understanding individual behaviour within the organisation, particularly for creating an inclusive work environment for this marginalised group. Underlying factors in defining positive employee behaviours can help businesses improve inclusive policies and practices, reduce work stress, and promote positive work environments.