Theoretical Examination of Work Inclusion for People with Disabilities (PWDs) in the Hospitality Organisations

Theoretical Examination of Work Inclusion for People with Disabilities (PWDs) in the Hospitality Organisations

The study contributes to understanding the psychosocial factors influencing non-disabled co-workers toward supporting work inclusion for People with Disabilities (PWDs) in the organisational context. The aim is to fill the gap in the literature regarding the supportive behaviours of co-workers in the hospitality industry. Existing Human Resource Management (HRM) research has concentrated on policies and organisational practices from managerial and employer levels. Further investigation into employee behaviours is needed to strengthen inclusive practices and eliminate discriminatory behaviour. The study aims to expand the model of goal-directed behaviour (MGB). The findings have significant implications for understanding individual behaviour within the organisation, particularly for creating an inclusive work environment for this marginalised group. Underlying factors in defining positive employee behaviours can help businesses improve inclusive policies and practices, reduce work stress, and promote positive work environments.

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About the Authors

Aziean Jamin

Aziean is a first-year PhD student at Bournemouth University Business School, United Kingdom. My research project is fostering work inclusion for employees with disabilities in hospitality organisations. Due to my previous experience with a disability organisation, I am passionate about investigating the inclusiveness of this marginalised group in employment sectors.

Dr. Gbolahan Gbadamosi

Gbola brings international teaching and research experience in Organisational Behaviour and HRM. His background is diverse (from five countries and the UNDP), inclusive of collaborative research and consultancy work. He is an active reviewer for over a dozen scholarly journals and several academic conferences. As an educator, his academic research informs his pedagogic approach. He also has management consulting experience in Europe, Asia and Africa.

Svetla Stoyanova-Bozhkova

Dr Svetla Stoyanova-Bozhkova is a Strategic Management and Marketing expert, a Senior Fellow of the HEA, Chartered Manager, CMI mentor and external examiner. She has a wide range of academic and research interests, including emotional intelligence, economic development, sustainability, destination management, customer experience management and cross-cultural issues.